1. Introduction & Overview
Enlargenet ("Company", "We", "Us", or "Our") respects your privacy and is committed to protecting the personal data of its website visitors, clients, agency partners, and users ("Data Principal", "You", or "Your"). This Privacy Policy outlines our practices regarding the collection, storage, processing, transfer, and protection of your personal data in strict compliance with India’s Digital Personal Data Protection Act (DPDP Act, 2023) and applicable Information Technology laws.
By accessing our website (conceptualise.in), engaging our services, or submitting personal information to us, you acknowledge that you have read and understood this policy and consent to the data practices described herein.
2. Identity of the Data Fiduciary
Under the DPDP Act 2023, Enlargenet acts as the Data Fiduciary responsible for determining the purpose and means of processing your personal data.
Sole Proprietor: Vineet Baveja
Official Address: 301-C, 3rd Floor, Supermart 2, DLF Phase 4, Gurugram, Haryana, India
Official Contact Email: vineet@conceptualise.in
Official Phone Number: +91 9990158777
3. Personal Data We Collect
We collect personal data that is necessary, minimal, and directly relevant to fulfilling our business operations and delivering digital marketing and software development services.
Identity & Contact Information: Full name, business/company name, official email address, phone number, physical mailing address, and job title.
Billing & Financial Data: Bank account details, GST numbers, payment invoice details, and billing history. (Note: Payment card processing is handled securely via PCI-DSS compliant third-party payment gateways; we do not store full credit/debit card numbers on our servers).
Technical & Usage Data: IP addresses, browser types, operating systems, device information, pages viewed, time spent on site, and referrer URLs collected automatically via cookies and tracking scripts.
Communication & Support Data: Inquiries, feedback, service tickets, meeting notes, and email correspondence submitted through contact forms, WhatsApp, or official calls.
4. Notice & Consent Architecture
In compliance with Section 6 of the DPDP Act 2023:
Explicit Consent: Personal data is collected only after presenting an itemized notice explaining the specific purpose of collection.
Clear Language: Consent requests are presented in clear, plain language with options to opt-in voluntarily.
Withdrawal of Consent: You have the right to withdraw your consent at any time easily by emailing vineet@conceptualise.in. Upon receiving a withdrawal request, we will cease processing your personal data within a reasonable timeframe, unless continued processing is mandated by law.
5. Specified Purposes of Data Processing
We process your personal data strictly for lawful and specified purposes, including:
Service Fulfillment: Executing digital marketing campaigns, web development projects, white-label services, and agency partner support.
Communication & Account Management: Responding to inquiries, sending service updates, project status reports, and account administrative messages.
Invoicing & Accounting: Processing payments, issuing GST-compliant invoices, and maintaining statutory accounting records.
Analytics & Performance: Improving site architecture, monitoring campaign performance, and assessing user experience.
Legal & Regulatory Compliance: Fulfilling obligations under Indian tax laws, information technology rules, and responding to lawful requests from judicial or governmental authorities.
6. Rights of the Data Principal (User Rights)
Under the DPDP Act 2023, you hold the following statutory rights regarding your personal data:
Right to Access & Summary: The right to request a summary of the personal data held by Enlargenet and the identities of third parties with whom it has been shared.
Right to Correction & Erasure: The right to request the correction, completion, updating, or erasure of your personal data that is inaccurate, incomplete, or no longer necessary for the specified purpose.
Right to Grievance Redressal: The right to seek resolution of complaints regarding data processing through our designated Grievance Officer.
Right to Nominate: The right to nominate an individual who, in the event of your death or incapacity, shall exercise your rights as a Data Principal.
To exercise any of these rights, please send a written request to vineet@conceptualise.in.
7. Data Sharing, Third Parties & Cross-Border Transfers
We do not sell, trade, or rent your personal data to third parties. We share data only under strict confidentiality agreements with trusted service providers essential for business operations:
Service Providers & Vendors: Cloud hosting providers (e.g., AWS, Google Cloud), CRM systems (e.g., HubSpot, Salesforce), payment processors, and analytics platforms.
Legal Mandates: When required by applicable law, court orders, or government regulations in India.
Cross-Border Transfers: If personal data is transferred or stored outside India, we ensure that the destination country or recipient provides a level of data protection consistent with the DPDP Act 2023 and Indian government notifications.
8. Cookies & Tracking Technologies
Our website uses essential, functional, analytical, and marketing cookies (such as Google Analytics and Meta Pixel) to improve user navigation, analyze web traffic, and measure ad campaign performance.
Managing Preferences: You can control or block non-essential cookies through your web browser settings. Blocking essential cookies, however, may affect site functionality.
9. Data Security & Storage Architecture
Enlargenet deploys technical, administrative, and organizational security measures to protect your personal data against unauthorized access, loss, alteration, or destruction. Security practices include SSL encryption, secure access controls, restricted server permissions, and routine technical audits.
In the event of a personal data breach, we will notify the Data Protection Board of India and affected Data Principals in accordance with statutory reporting timelines mandated by Indian law.
10. Data Retention & Deletion Policy
We retain your personal data only for as long as necessary to satisfy the purpose for which it was collected, or as required by applicable tax, commercial, and legal retention laws in India (typically up to 7 years for financial records). Once data is no longer required, it is permanently deleted or anonymized securely.
11. Grievance Redressal Mechanism & Officer Details
In compliance with the DPDP Act 2023 and Information Technology Rules, Enlargenet has designated a Data Protection / Grievance Officer to address any questions, concerns, or complaints regarding data privacy.
Grievance Officer: Vineet Baveja
Designation: Founder & Sole Proprietor
Entity: Enlargenet
Address: 301-C, 3rd Floor, Supermart 2, DLF Phase 4, Gurugram, Haryana, India
Email: vineet@conceptualise.in
Phone / WhatsApp: +91 9990158777
Resolution Timeline: We acknowledge receipt of all privacy grievances within 24–48 hours and aim to resolve all verified requests within 15 business days of receipt.
12. Updates to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in legal mandates or business operations. Any updates will be published on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.
